The products are sold by the Texzeta srl company with registered offices in Italy, via Don Pederinelli, 65 -24030 Carvico (BG), VAT 02204560169. The technical management of the ecommerce site is entrusted to Planet Soluzioni srl with registered office in Italy, in Piazza CLN, 243 - 10123 - Turin (TO) registered with the VAT number 01784520189.
Texzeta srl is the sole owner of the rights on domains, logos, trademarks, copyrights applied to the Website www.Ritrattimilano.com and to the prensent products on their website.
For any information request, you can contact the eCommerce Department through our Customer Service.
The products are sold to the Customer identified by the data entered when completing and sending the order form in electronic format with simultaneous acceptance of these General Conditions of Sale.
The Customer is forbidden to enter false names, and / or invented, and / or fancy, in the online ordering procedure and in further communications. The Seller reserves the right to prosecute any violation or abuse, in the interest and for the protection of all consumers.
By accepting these Conditions of Sale, moreover, you release the Seller from any liability arising from the issuance of incorrect tax documents due to errors in the data provided by you when placing the online order, being yourself as a customer the only responsible for their correct insertion.
The contract is concluded when the Seller receives your Order Form through the Internet, subject to verification of the correctness of the data relating to your order.
The language available to conclude the contract with the Seller is Italian, French and English and the applicable law is Italian.
Once the contract is concluded, the Seller will process your order for its processing.
Once the contract is concluded, the Seller will send you, by e-mail, a Confirmation of the Order, containing a summary of the information.
The possibility remains, on the part of the Seller, before sending the Order Confirmation, to request you via e-mail or on the telephone indicated by you, further information with reference to the Order sent by you via Internet.
If the products, presented on the website, are no longer available or on sale after sending the Order, it will be the Seller's responsibility to communicate promptly any unavailability of the Products ordered. In this case the sum previously committed to the customer's payment means will be disengaged.
Texzeta srl reserves the right to refuse orders from a customer with whom there is a dispute and / or a dispute related to a previous order. This also applies to all cases in which Texzeta srl deems the customer unsuitable, including, by way of example, the case of previous violations of contract conditions for online purchase on the Site or for any other legitimate reason, especially if the customer has been involved in fraudulent activity of any kind.
Unless otherwise stated in writing, all prices of the Products and the shipping and delivery costs indicated on the website and in the Order are to be considered VAT included and expressed in Euro. The validity of the indicated prices is always and only the one indicated by the website when the Order is transmitted via the Internet. Product prices and shipping and delivery costs may vary without notice. Make sur, then, of the final sale price before submitting the relevant Order.
For the payment of the price of the Products and the relative shipping and delivery costs, you can follow one of the methods indicated in the order form of the site ritrattimilano.com and which are summarized below:
- Prepaid credit card
- Sofort transfer
- Wire transfer
Each shipment contains:
the ordered product/s
the copy of the customer's order
any informative and marketing material;
The Seller may make changes or amendments to these General Conditions of Sale at any time. Therefore, the Customer will be required to accept only the General Conditions of Sale in force at the time of the relative purchase. The new General Conditions of Sale will be effective from the date of publication on the website ritrattimilano.com and in relation to purchase orders submitted after that date.
Our Customers must feel fully satisfied with the purchase made.
If problems are found related to the goods received, simply contact our Customer service specifying the order number, the type of return that you want to make and the reasons for this choice.
You will be contacted as soon as possible by one of our operators who will take care of the whole management of the practice.
Pursuant to art. 64 of the Consumer Code (Legislative Decree 6 September 2005 No. 206), the consumer has the right to withdraw without penalty and without specifying the reason within 10 working days from delivery of the goods.
An article must be made complete with all its parts, intact and in its original bag or box.
The package must be prepared using possibly our packaging, the replacement order will be processed without further shipping costs charged to the customer.
The prices displayed on the site are inclusive of VAT.
Orders received on Saturday, Sunday and public holidays are processed the next working day.
A copy of the customer's order is inserted in the package.
Ritrattimilano.com tries to present and allow the visibility of products and colors on the site in the most truthful and accurate way possible. The display of the colors of the products depends however on the user's monitor and ritrattimilano.com can not guarantee that it portrays the colors of the products in an accurate way.
For any information regarding products or the future availability of missing items, do not hesitate to contact our Customer service.